A refurbished business desktop: great value and performance

When you want to get the most value from your budget for computer hardware, consider a refurbished business desktop rather than a newer model. A refurbished computer is a previously owned or leased model that has been reconditioned to ensure that it performs at our high standards. Refurbished business desktops may show a little wear and tear, but they can still deliver the power and performance that business computers are known for.

As a leading source of refurbished corporate laptops and desktops, Dell Refurbished offers a wide range of off-lease equipment that has been inspected, tested, repaired and restored to the highest standards of quality and reliability. As part of Dell Financial Services, we select the highest quality systems being returned to us from customers who have leased equipment for several years and make them available for sale on our website at DellRefurbished.com.

What is refurbished equipment?

“Refurbished” is a broad term that refers to a product which is been recertified or repaired for resale. The quality of a refurbished business desktop or laptop can vary a great deal, depending on the manufacturer or reseller. Here’s what you get with business desktops, laptops and workstations refurbished by Dell:

• A refurbished computer. Each system refurbished by Dell goes through an extensive process of inspection and testing to make sure the device will perform at the highest standards of quality and reliability. Any components that are not performing as intended are repaired or replaced. All refurbished desktops are equipped with a new wired keyboard and mouse.
• Some visible imperfections. Our refurbished business desktops may look pristine, or they may have observable blemishes like scratches and discoloration. Either way, these imperfections will not affect the performance of the machine.
• No options for customization. When purchasing a refurbished business desktop from Dell, you won’t have the option of customizing or upgrading the device, since each of our systems is prepackaged for sale and ready to ship.
• A great warranty. We stand behind every product we sell with a 100-day limited warranty that covers defects in materials and workmanship. On many systems, you may extend the warranty to 360 days for an additional cost.
• A 30-day return policy. Any refurbished business desktop may be returned within 30 days from the date of the invoice for a credit, less shipping and handling charges. A restocking fee of 15% may apply.

The benefits of a refurbished business desktop

Refurbished business desktops and laptops offer several clear advantages over purchasing newer models. Cost-savings is the biggest benefit – refurbished equipment is typically priced significantly less than newer versions of the same model. That means you can either save money on your purchase or stretch your budget to afford equipment with more features and functionality. Since our refurbished business desktops are typically several years old, they have a strong track record and lots of user reviews that can give you greater confidence in the system you’re buying. Purchasing a refurbished business laptop or desktop also contributes to Dell’s sustainability efforts to keep electronic waste out of landfills. Our commitment to high-quality refurbishment is part of our mission to become the greenest technology company on the planet.

How business desktops are refurbished at Dell

When business desktops, laptops and CAD workstations are returned to us from our corporate customers, we put each system through a rigorous process to restore it to the highest standards.

• Functional testing: We test every system to ensure it meets factory specifications, that it has the correct components and that all those components are functioning properly.
• Repair: Any component that is not functioning will be repaired or replaced to bring the system up to our high standards.
• Full data wipe: We delete all the data from the hard drive according to strict standards to ensure that none of the information from the previous owner remains anywhere on the device.
• Factory reset: Each computer is wiped down to restore the drive and components to factory settings.
• Visual inspection: We inspect and grade each refurbished business desktop for cosmetic damage. Desktops with a Grade A are in excellent to very good cosmetic condition, while Grade B machines have light scratches or minor blemishes. Cosmetic imperfections will have no impact on the system’s overall functionality or performance.
• Audits: Throughout the refurbishment process, each machine is audited several times to ensure it meets Dell’s quality and performance standards.

Comparing a new vs. refurbished business desktop

Keep these points in mind when deciding between a brand-new or refurbished business desktop.

• Latest model vs. road-tested device: If you absolutely want the most recent model with the latest generation processors, a new machine should be your choice. However, if you’re okay with a machine that’s a couple of years old but that still delivers exceptional power and performance, a refurbished business desktop is up to the task.
• Customization: With a new model, you can customize the device to include the exact processors, RAM, storage and other add-ons that are important to you. With a refurbished desktop, you’ll have less choice in how the system is configured.
• Value: Our refurbished business desktops are typically priced significantly lower than machines that deliver the same level of performance. That means you’ll pay more for a new machine than for a refurbished system that offers the same components, speed or performance.