How to purchase refurbished laptops

When you want the best deal on a laptop, a refurbished computer offers excellent performance at remarkable value. A manufacturer-refurbished laptop is a device that has been thoroughly inspected, tested, and repaired if needed to restore it to set standards for performance, quality, and reliability. That means when you purchase refurbished laptop equipment, you’re getting a fully functional computer with lots of features at a great price.

At Dell, we make it easy to purchase refurbished laptops at the Dell Refurbished Store. Our refurbished computers were previously leased by our corporate customers so they’re likely a couple years old and they may have a few blemishes. But these computers have gone through an extensive process to restore them to our high standards for quality and reliability. Offering lots of models equipped with a variety of features and processors, DellRefurbished.com is your best source for high-quality refurbished equipment available at significant discounts.

How Dell refurbishes laptops for purchase

When you purchase refurbished laptop or desktop computers from Dell, you’re getting a machine you can trust to deliver excellent quality and reliability. Our refurbished products are computers that were previously leased by corporate customers who have returned them to us when their leases are over. From this returned equipment we select the highest quality systems, which undergo an extensive refurbishment process.

• Testing for quality: Every device we refurbish goes through extensive functional tests to ensure that it meets factory specifications, that it has the correct components, and that all components are functioning properly.
• Repair and replacement: If tests reveal that certain components aren’t working, they are repaired or replaced to make sure the device will operate at our high standards.
• Full data wipe: All the data from the previous user is cleaned from the computer according to the strictest guidelines for sanitizing storage devices.
• Factory reset: All drives and components are restored to their factory settings.
• Cosmetic inspection: Finally, the computer is closely inspected for any damage to the exterior and given a cosmetic grade that lets purchasers know what to expect when they purchase a refurbished laptop or desktop.

During the process, each device is audited multiple times to make sure it meets our quality and performance standards. Any computer that doesn’t meet the standards is recycled rather than refurbished.

What to expect when you purchase a refurbished laptop

So, what exactly are you getting when you purchase refurbished laptop equipment from Dell?

• A fully operational device: A refurbished laptop from Dell has been restored to set standards for quality and reliability and is certified to be fully functional.
• A computer with some history: Because our refurbished computers have been previously leased by a corporate customer, they tend to be slightly older machines rather than our very latest models.
• Some gentle wear and tear: A refurbished laptop from Dell may have scratches, blemishes, and discoloration to the exterior of machine, or shiny spots on or around the keyboard. However, these imperfections won’t affect the performance of the laptop.
• A strong warranty: Our 100-day warranty covers defects in materials and workmanship. On most devices, you can choose to extend this warranty to a full year at checkout for an extra charge.
• An option to return the device: Our 30-day return policy lets you send back the device within 30 days from the date on the invoice in exchange for store credit. Shipping and handling charges will be deducted, and a 15% restocking fee may apply.
• A set system: When you purchase a refurbished laptop from Dell, you’re getting a machine that has been prepackaged for sale and is ready to ship. That means you won’t be able to upgrade the equipment or customize the device before shipment as you might when you’re buying a new Dell computer.

Why purchase a refurbished laptop from Dell?

When you purchase a refurbished laptop from Dell, the benefits include:

• Excellent value. Our refurbished laptops are high-quality machines offered at low prices. That means you can save a lot of money over purchasing a new device with the same features, or you can get a computer with a lot more power and functionality.
• A manufacturer-refurbished device. Unlike buying used laptops for sale, purchasing a Dell-refurbished device gives you the assurance that you’re getting a machine which has been thoroughly inspected, tested, and restored to a high standard of quality and reliability.
• A road-tested system. Since our refurbished computers are models that have been on the marketplace for a few years, it’s easy to find user reviews that detail a track record of strong performance.
• A sustainable purchase. Purchasing a refurbished laptop from Dell contributes to our efforts to refurbish and recycle as many of our computers as possible. Our sustainability initiatives are helping to keep thousands of tons of electronic waste from entering landfills each year.

How cosmetic grades work

When you visit DellRefurbished.com to purchase a refurbished laptop or desktop computer, you’ll see a cosmetic grade for each machine. These grades are assigned by our inspectors during the refurbishment process, and they indicate the amount of cosmetic blemishes or imperfections for each machine. An A grade means that the device is an excellent or very good cosmetic condition. It may be quite pristine, or it may have light scratches or other minor blemishes, including some shiny areas around the keyboard. Grade B machines have more blemishes, scratches, surface imperfections, and discoloration. While Grade B machines are sold at lower prices than Grade A, none of the exterior imperfections on any machine will affect performance or reliability.