The benefits of a factory refurbished laptop
When you need a laptop but a brand-new device doesn’t make sense for your budget, consider the benefits of a factory refurbished laptop instead. A refurbished laptop is a previously owned computer that has been tested and restored to meet a set standard for quality and performance. When you purchase a factory refurbished laptop, you get a reliable device at a price point that’s a lot less than a new model.
At Dell, as part of our commitment to sustainability, we refurbish used laptops and desktops that are returned to us by customers who have leased them for several years. While they may have a few cosmetic imperfections, these machines have gone through a comprehensive process of inspection, testing, and repair to make sure they meet our high standards. When you buy a factory refurbished laptop from the Dell Refurbished Store, you’ll get an excellent device at a great price.
What you get with a factory refurbished laptop
Here’s what you can expect when you buy a factory refurbished laptop from Dell.
- A slightly older device: Our reconditioned laptops were typically leased by a corporate customer for 2 to 4 years, so they won’t be the very latest models.
- Outstanding quality: Each factory refurbished laptop goes through an extensive process to restore it to the highest standards of quality and reliability.
- A few cosmetic imperfections: Our factory refurbished laptops may have a few scratches or discolorations, but these cosmetic imperfections will not impact the performance of the computer.
- A 100-day warranty: Our manufacturer-refurbished devices include a warranty that covers any defects in materials or workmanship for the first 100 days. With many of our computers, you’ll also have the option to extend the warranty to 12 months for an additional cost.
- No upgrades: Our refurbished computers are prepackaged for sale, so we are unable to reconfigure, customize, or upgrade them before shipping.
- A flexible return policy: You’ll have 30 days after the date of purchase on your invoice to return your device in exchange for store credit, less shipping and handling charges. A restocking fee of 15% may apply.
The differences in new vs. refurbished equipment
Consider these points if you’re not sure whether a new or factory refurbished laptop is right for you.
- New vs. older models: When you buy a new computer from Dell, you’ll have your choice of the most up-to-date models and the very latest generation of processors and graphics cards. A factory refurbished laptop will inevitably be an older model.
- Options to customize: A new model gives you a lot more options to customize the speed of the processor, amount of RAM, size of your hard drive, and other types of internal components. With a factory refurbished laptop, you’ll have a choice between different models with different features, but you won’t be able to reconfigure your device before it ships.
- Value: Since a factory refurbished device will cost considerably less than a new model, you can either save a good deal of money or get a refurbished machine that has more features and speed than you could afford if the computer was new.
Why buy a factory refurbished laptop?
The benefits of buying a manufacturer-refurbished laptop from Dell include:
- Established performance. Since our factory refurbished laptops have been on the market for a couple years or more, they’ll have a well-documented history of performance and reliability. You’ll be able to read lots more user reviews of these models than for our new devices, so you’ll have a better sense of what kind of performance to expect.
- Cost savings: Factory refurbished laptops are generally available at significantly reduced prices, offering lots of opportunities to save money.
- A sustainable purchase: Buying a factory refurbished laptop from Dell contributes to our efforts to reduce the amount of e-waste going into landfills each year.
What to look for when choosing a factory refurbished laptop
Keep these points in mind as you look for the best deal on a refurbished laptop.
- Decide on the features you need: Since you won’t be able to customize your refurbished device, it’s wise to identify the features you need upfront so you can search on specific parameters. Knowing the model you want, the speed of the processor, the amount of RAM, and the size of the monitor and hard drive will make it easier to search for and find a refurbished laptop that’s meets your needs.
- Set your budget: Determine the maximum amount you want to spend. As you search for a factory refurbished laptop in your price range, remember that you may want to include an extended warranty in the purchase price.
- Look for manufacturer-refurbished and certified devices: To make sure you’re getting a quality machine, it’s best to buy from a supplier like Dell Refurbished or another certified refurbisher rather than just purchasing a device from any random used laptop computer sale. Be sure to check on the review of the manufacturer or reseller to make sure you’re dealing with a reputable company.
- Review the warranty: Make sure you understand what’s covered under the warranty and for how long. Consider whether you want to extend the warranty, if that option is available.
FAQs
What is the Dell Refurbished Store?
The Dell Refurbished Store is the largest source for refurbished, previously leased Dell computers and accessories. It is part of Dell Financial Services (DFS), a wholly owned subsidiary of Dell. When corporate customers return computers they have leased from Dell to DFS, the highest quality systems are selected for refurbishment and made available for sale at the Dell Refurbished Store.
What other equipment besides laptops does the Refurbished Store sell?
In addition to discount laptops for sale, the Dell Refurbished Store sells desktops, all-in-ones, workstations, servers, monitors, and accessories like docking stations for laptops. It’s also possible for businesses and organizations like school districts to make a bulk laptop purchase at DellRefurbished.com.
What’s the difference between used and refurbished?
A used laptop or computer is usually sold as is, and you may have no guarantee that the device will perform to a set standard or that any faulty components have been repaired or replaced. In contrast, a refurbished system will have gone through an extensive process of inspection, testing, and repair or replacement to return the device to a certain standard for quality and reliability.
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