Where to buy refurbished computer equipment

When you’re looking to save money on your next computer – or to get a more powerful system on a tight budget – consider buying a refurbished computer from the Dell Refurbished Store. Our refurbished devices are used computers that have been returned to Dell by corporate customers who leased them for a couple years or more. Each machine goes through a comprehensive process of inspection, testing, and repair to restore it to the highest levels of quality and reliability. When you buy refurbished computer equipment from Dell, you’ll be getting a fully functional system in excellent condition – and at a steep discount.

The advantages of buying refurbished computers

You can count on several significant benefits when you buy a refurbished computer from DellRefurbished.com.

• Excellent value: While you won’t get the very latest models or the newest generations of processors when you buy refurbished computers, you will get a great deal on system that has been restored to specific standards for quality, reliability, and performance. Because refurbished systems are priced significantly lower than newer models with similar features, you can realize big savings on your purchase or you can buy a computer with faster processors, more RAM, and a larger hard drive.
• A greener choice: Consumers who buy a refurbished computer are contributing to Dell’s efforts to save thousands of tons of electronic waste (e-waste) from being sent to landfills each year. As part of our mission to become the greenest technology company on the planet, we recycle or refurbish 100% of all systems returned to us.
• Road-tested technology: Along with great value at a low price, buying refurbished computer equipment gives you access to technology that’s been in the marketplace for a few years. As a result, you’ll find lots of user reviews that attest to the quality and performance of these devices, which can help you choose the machine that will best meet your needs and expectations.

How refurbishing works

As a premier computer refurbisher, we require every system to meet stringent refurbishment specifications and pass comprehensive tests before we make machines available for resale at DellRefurbished.com.

Our refurbishment process includes:

• Inspection and selection: When our corporate customers return computers they’ve been leasing, we carefully evaluate each machine and select the highest quality systems for refurbishment.
• Comprehensive testing: Each device goes through extensive functional testing to make sure that components are performing to factory specifications.
• Repair and replacement: Any component that is not functioning at a proper level is repaired or replaced to restore the machine to our high standards for quality and performance.
• Full data wipe: Each computer is fully data wiped according to strict standards for media sanitation to make sure that none of the previous users’ data remains on the machine.
• Restored settings: All drives and components are restored to their factory settings.
• Cosmetic evaluation: Our team closely evaluates the external appearance of each computer and issues a cosmetic grade. Grade A computers are in excellent to very good cosmetic condition, while Grade B computers will have more scratches, blemishes, discoloration, and shiny spots around the keyboard. While Grade B computers are sold a lower price than Grade A machines, the external cosmetic blemishes will in no way affect the performance of any device.
• Complete audit: During the refurbishment process, every computer is audited multiple times to ensure it meets our quality and performance standards. Any machine that doesn’t meet the standards is recycled rather than refurbished.

Warranties, returns, and more

Here’s what you get when you buy refurbished computer equipment from Dell.

A 100-day warranty

Every refurbished device comes with a 100-day warranty that covers defects on materials and workmanship for hardware. For most devices, you may opt to extend the warranty to one year at checkout for an additional cost.

Returns within 30 days

Our return policy ensures you can return your equipment within 30 days of the date on the invoice in exchange for store credit, less any shipping and handling charges. Depending on the reason for the return, we may charge a 15% restocking fee.

Manufacturer-refurbished equipment

When you buy refurbished computer equipment from Dell, you’re getting a manufacturer-refurbished device that has been restored to a specific level of quality and performance.

What to look for when choosing a refurbished device

When you’re ready to buy a refurbished computer from Dell or another vendor, these steps will help to ensure that you get a great deal on the right device.

• Set your budget: It’s wise to start by calculating your budget before you begin shopping. Set your maximum budget and add 10% to make sure you won’t miss out on any bargains that are just above your limit.
• Identify required features: Make a list of the features you need and the features you’d like to have. It’s usually not possible to custom configure or upgrade refurbished devices like you would a new machine, so you want to start by searching for computers that already have the processors, RAM, hard drives, and other components you need.
• Look for certified refurbished: When you’re searching online for refurbished equipment, be sure to look for machines that are certified refurbished, not just “used” or “preowned.” This will ensure that the device has gone through a comprehensive process for repair and testing.
• Find a reputable seller: Make sure the seller of your refurbished computer is a company with a solid reputation for dependability and quality. The right vendor will back their computers with a warranty, a clear return policy, and a service plan to troubleshoot any issues as you get your computer up and running.